Salesforcecom Secrets of Success Best Practices for Growth and Profitability eBook David Taber PDF-Viewer ONJ

Salesforcecom Secrets of Success Best Practices for Growth and Profitability eBook David Taber Laden Sie das PDF herunter HTQ

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Laden Sie das PDF herunter Salesforcecom Secrets of Success Best Practices for Growth and Profitability eBook David Taber HTQ

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New Tools and Best Practices for Driving More Sales and Profits with Salesforce.com

 

From Chatter to the Service Cloud, Salesforce.com now offers unprecedented opportunities to supercharge business performance. But most SFDC customers won't achieve that potential. Salesforce.com® Secrets of Success, Second Edition, is the one guide that will help you transform these opportunities into profit.

 

Drawing on his personal experience with more than a hundred deployments, David Taber guides you through every aspect of Salesforce.com planning, implementation, and management. Building on a first edition that earned rave reviews, Taber focuses on the most valuable innovations in Salesforce.com’s most recent releases.

 

Reflecting all that’s been learned about making Salesforce.com work, Taber offers results-focused best practices for sales, marketing, customer service, finance, legal, IT, and beyond. You’ll find indispensable new insights into accelerating user adoption, achieving stronger operational results, and overcoming today’s key obstacles to maximizing the value of Salesforce.com.

 

New coverage in this revised edition includes

• Using the Service Cloud to cut costs, accelerate time to revenue, improve agility, and maximize customer lifetime value
• Leveraging tablets and smartphones to build your CRM strategy
• Identifying prospects and delighting customers through Salesforce.com’s Social CRM capabilities
• Promoting more effective internal and external collaboration with Chatter
• Identifying best practices for going “all Cloud”—and managing the attendant risks
• Establishing realistic “hard” and “soft” metrics for everything from productivity and profitability to social CRM performance
• Discovering today’s most valuable third-party AppExchange products

Together with its companion website (SFDC-secrets.com), this new edition offers updated questionnaires, worksheets, templates, checklists, and other resources for every executive, team member, developer, and stakeholder.  

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Salesforcecom Secrets of Success Best Practices for Growth and Profitability eBook David Taber Reviews :

New Tools and Best Practices for Driving More Sales and Profits with Salesforce.com

 

From Chatter to the Service Cloud, Salesforce.com now offers unprecedented opportunities to supercharge business performance. But most SFDC customers won't achieve that potential. Salesforce.com® Secrets of Success, Second Edition, is the one guide that will help you transform these opportunities into profit.

 

Drawing on his personal experience with more than a hundred deployments, David Taber guides you through every aspect of Salesforce.com planning, implementation, and management. Building on a first edition that earned rave reviews, Taber focuses on the most valuable innovations in Salesforce.com’s most recent releases.

 

Reflecting all that’s been learned about making Salesforce.com work, Taber offers results-focused best practices for sales, marketing, customer service, finance, legal, IT, and beyond. You’ll find indispensable new insights into accelerating user adoption, achieving stronger operational results, and overcoming today’s key obstacles to maximizing the value of Salesforce.com.

 

New coverage in this revised edition includes

• Using the Service Cloud to cut costs, accelerate time to revenue, improve agility, and maximize customer lifetime value
• Leveraging tablets and smartphones to build your CRM strategy
• Identifying prospects and delighting customers through Salesforce.com’s Social CRM capabilities
• Promoting more effective internal and external collaboration with Chatter
• Identifying best practices for going “all Cloud”—and managing the attendant risks
• Establishing realistic “hard” and “soft” metrics for everything from productivity and profitability to social CRM performance
• Discovering today’s most valuable third-party AppExchange products

Together with its companion website (SFDC-secrets.com), this new edition offers updated questionnaires, worksheets, templates, checklists, and other resources for every executive, team member, developer, and stakeholder.  

ebook,David Taber,Salesforce.com Secrets of Success Best Practices for Growth and Profitability,Prentice Hall,Client-Server Computing - General,Business,COMPUTER,COMPUTERS / Client-Server Computing,CUSTOMER SERVICE,Client-Server Computing - General,Computer Applications,Computer Books General,Computer/General,Computers,Computers - General Information,Customer relations,Customer relations - Management,Customer relations;Management.,ELECTRONIC COMMERCE,General Adult,How-to/Do-it-yourself,Management,Non-Fiction,OFFICE AUTOMATION AND MANAGEMENT,Sales marketing,Sales management,Sales management.,United States,social CRM; mobile CRM; cloud CRM; Salesforce; SFDC CRM; SaaS CRM; Salesforce Chatter; CRM best practices; Salesforce best practices; Service Cloud; customer lifetime value; Salesforce metrics; DreamForce; AppExchange,COMPUTERS / Client-Server Computing,Computers - General Information,Customer Service,Customer relations,Management,Computers,Computer Books General,Sales marketing

Buy Salesforce.com Secrets of Success Best Practices for Growth and Profitability Read 21 Books Reviews -

 

Product details File Size 9123 KB Print Length 618 pages Simultaneous Device Usage Up to 5 simultaneous devices, per publisher limits Publisher Prentice Hall; 2 edition (November 1, 2013) Publication Date November 1, 2013 Language English ASIN B00GDDKOE0

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